topic Re: Arlo pro 2 VMB4500 activate siren through IFTTT in Partner Integrations

Unable to activate siren through IFTTT for VMB4500 but possible to do for VMB4000

Tranceblast — Tue, 21 Jan 2020 17:09:20 GMT

Hi,
I Have one base (VMB4000) On that one I can activate the siren through IFTTT.
And on my other base (VMB4500) it's not possible to do that, the base won't show up in the recipe, why is that?

This is VMB4500 base.

VMB4500 +pro 2 doesn't record with ifttt

Beckmn — Mon, 13 Jan 2020 21:09:17 GMT

Hi,

I have VMB4500 base station with arlo pro 2 cameras. I can't get ifttt to record. I have read that a firmware update for VMB4000 solved this for many of you. Any suggestions for VMB4500?

Thanks

Re: Arlo pro 2 VMB4500 activate siren through IFTTT

Tranceblast — Sun, 19 Jan 2020 19:50:33 GMT

This is the VMB4000 base

Re: Arlo pro 2 VMB4500 activate siren through IFTTT

JessicaP — Tue, 21 Jan 2020 17:08:52 GMT

Hi Tranceblast,

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

Re: Arlo pro 2 VMB4500 activate siren through IFTTT

Tranceblast — Sun, 26 Jan 2020 10:23:18 GMT

I have contacted the support but nothing happens, they should reply back within 48 hours but still no answer. Is it just me with this problem?

Re: Arlo pro 2 VMB4500 activate siren through IFTTT

JessicaP — Mon, 27 Jan 2020 16:08:22 GMT

Let me reach out to you via private message to gather more information from you.

Re: Arlo pro 2 VMB4500 activate siren through IFTTT

Tranceblast — Tue, 28 Jan 2020 11:49:00 GMT

Reply from arlo...

"As I understand your are facing some issue regarding Siren on your base station (VMB4500) throught IFTTT.
Unfortunately we no longer support IFTTT.
Please, contact IFTTT Support"

Seriously?!

Re: Arlo pro 2 VMB4500 activate siren through IFTTT

JessicaP — Tue, 28 Jan 2020 16:38:12 GMT

Hi Tranceblast,

We wanted to let you know that we still support IFTTT. Let me reach out to you via private message to gather more information in regards to your post.

Re: Unable to activate siren through IFTTT for VMB4500 but possible to do for VMB4000

JessicaP — Wed, 10 Feb 2021 18:28:52 GMT

The development team is investigating reports of this issue where you are unable to see the VMB4500 to activate the siren on IFTTT. We will provide an update as soon as we hear any new information.

(UPDATE: 7/19/2020 - You should be now able to see the VMB4500 available to activate the siren on IFTTT. If you still don't see this option, please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.)

Re: Unable to activate siren through IFTTT for VMB4500 but possible to do for VMB4000

JonathanE — Mon, 30 Mar 2020 18:37:08 GMT

I have exactly the same issue so am very interested to see the reply.
The siren on the VMB4500 is pretty pathetic (only 90dB rather than the 100dB VMB4000 that was promised by the Amazon listing) but not being able to control it through IFTTT adds another level of frustration.
I assume this relates to teething troubles with the new model; do you have any idea when the IFTTT siren integration will be fixed?