topic Re: Mesh/Alexa/Arlo in Partner Integrations

Mesh/Alexa/Arlo

BillDattilo — Fri, 24 Apr 2020 21:47:54 GMT

I have a mesh system and hooked up my base station and cameras. It works great BUT my Alexa app is not picking up the cameras (and mesh system sees base but not cameras). Is there a way to have the mesh system see the cameras?

Re: Mesh/Alexa/Arlo

ShayneS — Fri, 24 Apr 2020 21:46:55 GMT

HI @BillDattilo

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

Re: Mesh/Alexa/Arlo

StephenB — Fri, 24 Apr 2020 22:51:56 GMT

@BillDattilo wrote:
Is there a way to have the mesh system see the cameras?

No. The cameras connect to a closed wifi system created by the base.

There is more information on alexa here: https://kb.arlo.com/000044725/What-Alexa-commands-can-I-use-with-Amazon-devices-to-view-my-Arlo-cameras