https://community.arlo.com/t5/Partner-Integrations/Unable-to-connect-to-HomeKit/m-p/1761748#M8131 <P>This is now fixed.&nbsp;<BR />After spending an hour with a very nice person in Live Chat called RD, we had gotten precisely nowhere close to fixing it and RD promised me my issue would be escalated. &nbsp;After closing the chat I googled “Arlo Baby HomeKit code” and found a review saying that their HomeKit code was on the base of the camera.</P> <P>So, after taking the feet off the bottom of the camera I did indeed find an 8 digit code printed onto the white base of the camera. This code worked to add the camera to HomeKit, and was/is completely different to the code on the back of the QuickStart guide.</P> <P>&nbsp;</P> Sat, 14 Mar 2020 00:42:58 GMT AdvocateUK 2020-03-14T00:42:58Z https://community.arlo.com/t5/Partner-Integrations/Unable-to-connect-to-HomeKit/m-p/1761705#M8130 Hi,<BR />I received my Arlo baby camera today and whenever I try and connect it to HomeKit I get the message “The setup code is incorrect”<BR />I have updated the firmware and tried a factory reset as suggested in another thread here but to no avail.<BR />I tried using the “Live Chat” from the support page but over an hour later am still 3rd in the queue.<BR />I bought this camera specifically for HomeKit support.<BR />Not impressed so far. Fri, 13 Mar 2020 17:50:06 GMT https://community.arlo.com/t5/Partner-Integrations/Unable-to-connect-to-HomeKit/m-p/1761705#M8130 AdvocateUK 2020-03-13T17:50:06Z https://community.arlo.com/t5/Partner-Integrations/Unable-to-connect-to-HomeKit/m-p/1761748#M8131 <P>This is now fixed.&nbsp;<BR />After spending an hour with a very nice person in Live Chat called RD, we had gotten precisely nowhere close to fixing it and RD promised me my issue would be escalated. &nbsp;After closing the chat I googled “Arlo Baby HomeKit code” and found a review saying that their HomeKit code was on the base of the camera.</P> <P>So, after taking the feet off the bottom of the camera I did indeed find an 8 digit code printed onto the white base of the camera. This code worked to add the camera to HomeKit, and was/is completely different to the code on the back of the QuickStart guide.</P> <P>&nbsp;</P> Sat, 14 Mar 2020 00:42:58 GMT https://community.arlo.com/t5/Partner-Integrations/Unable-to-connect-to-HomeKit/m-p/1761748#M8131 AdvocateUK 2020-03-14T00:42:58Z