topic IFTTT and Arlo Go not recording/working together as of 1/06/2020 in Partner Integrations

IFTTT and Arlo Go not recording/working together as of 1/06/2020

webdude12 — Mon, 06 Jan 2020 15:38:52 GMT

According to this post, this is suppose to be fixed:

https://community.arlo.com/t5/Partner-Integrations/IFTTT-and-Arlo-not-recording-working-together-as-of-8-30-19/m-p/1749886#M7774

But its still not working with the Arlo Go cameras.

Firmware is stuck at: 1.096.3.0_1.8.56.0_4 on all cameras, with no option to upgrade them from the My Arlo portal.

I have tried multiple times to reach out to support via chat and always get unavailable after selecting the Arlo Go camera in the drop down.

Re: IFTTT and Arlo Go not recording/working together as of 1/06/2020

chrisngrod — Mon, 06 Jan 2020 18:25:44 GMT

Seems to be an issue still with the Arlo Ultra base station. 😞

No firmware updates available.

EDIT: I can download it on my phone and watch it, but I cannot watch it from the app even though it says 30 seconds has been recorded. The play button never shows up.

Re: IFTTT and Arlo Go not recording/working together as of 1/06/2020

JessicaP — Wed, 08 Jan 2020 17:49:41 GMT

Hey webdude12 and chrisngrod,

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

Re: IFTTT and Arlo Go not recording/working together as of 1/06/2020

PLa123 — Fri, 10 Jan 2020 20:06:47 GMT

I have also this issue and no update.

I am still on Version 1.096.3.0_1.8.55.0_16.

Do you have a solution?

Thanks

Re: IFTTT and Arlo Go not recording/working together as of 1/06/2020

webdude12 — Mon, 27 Jan 2020 17:00:18 GMT

Still on Firmware

1.096.3.0_1.8.56.0_0.6.5.4.VZ.007

And no repsonse from support. Very frustating

Re: IFTTT and Arlo Go not recording/working together as of 1/06/2020

webdude12 — Tue, 04 Feb 2020 22:23:19 GMT

Finally being told by support that its Verizon that has not approved the latest firmware for our cameras and until they do, this functionality will be broken.

Re: IFTTT and Arlo Go not recording/working together as of 1/06/2020

webdude12 — Mon, 11 May 2020 20:05:53 GMT

Verizon finally updated the Firmware, yet this functionality still does not work. Guess its time to find a new solution for a camera, since Arlo can not even support their own products.

Re: IFTTT and Arlo Go not recording/working together as of 1/06/2020

Viktor1 — Mon, 08 Jun 2020 09:59:04 GMT

Just bought 4 of these, they came with firmware

1.096.3.0_1.8.55.0_19.

Dosen't get the schedule to work.

Is this working for anyone yet?