topic Re: Google home app doesn’t stream in Partner Integrations

Google home app doesn’t stream

mohitsb — Fri, 08 Nov 2019 12:22:35 GMT

No stream seems to be coming from the google home app. I really need this to work. Just bought this today.

Re: Google home app doesn’t stream

JamesC — Fri, 08 Nov 2019 17:21:32 GMT

mohitsb,

Be sure you are following the instructions in this knowledge base article to set up Arlo with google home:

How do I connect my Arlo cameras to the Google Assistant app?

JamesC

Re: Google home app doesn’t stream

gtrab — Fri, 15 Nov 2019 16:39:09 GMT

Same problem here. I bought 2 Arlo Pro 2 cameras last week, with the intention of streaming them to my Google Home devices.
Arlo connected seamlessly to Google Assitant, I can see the buttons to both cams on the Google Assistant hub display, but when I click the button or say "Hey google stream _cameraname_ on kitchen display" it says "sorry, it looks like the stream is currently unavailable". Same happens with Chromecast, Google Home Hub and Nest Hub Max. NO STREAM AT ALL. When I tap the button on my phone's Google assistant I get a black screen and says "Not responding".
PLEASE HELP ME, I bought Arlo because it was supposed to be compatible with Google home?!?!

Re: Google home app doesn’t stream

JamesC — Thu, 21 Nov 2019 17:15:58 GMT

gtrab,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC