topic Re: Arlo Pro 3 and Smartthings in Partner Integrations

Arlo Pro 3 and Smartthings

Mbunda — Mon, 18 Nov 2019 08:55:47 GMT

I have the new Arlo Pro 3 system and when I try to add it in Smartthings it says there are no reported devices (or I do not own any devices). I have 4 cameras and I have deleted and added them back into the new Arlo app multiple times. This is error shows up with the new Smartthings app and the old one. My firmware on all device is the most recent version.

Any ideas?

Re: Arlo Pro 3 and Smartthings

StephenB — Mon, 18 Nov 2019 12:00:49 GMT

I don't believe the Pro 3 and the Ultra work with Smartthings (at least not yet).

Re: Arlo Pro 3 and Smartthings

Mbunda — Mon, 18 Nov 2019 13:29:27 GMT

Any idea when (or if) Smartthings integration may occur?

Re: Arlo Pro 3 and Smartthings

StephenB — Mon, 18 Nov 2019 15:02:44 GMT

@Mbunda wrote:
Any idea when (or if) Smartthings integration may occur?

I certainly don't know, and I haven't seen anything announced.

Re: Arlo Pro 3 and Smartthings

brh — Wed, 20 Nov 2019 12:39:57 GMT

I haven't seen any new Arlo/Smartthings integration for at least a year. I think that since Arlo is moving in the direction of subscription based access to videos that Arlo will no longer support Smartthings with any new products. This is a pity as the reason I went with Arlo is due this integration. I now have too much money invested in Arlo products to switch brands now, but I am very disappointed.