topic Ifttt integration not working in Partner Integrations

Arlo not connecting to IFTTT. Showing "Could not connect service" red banner on top.

ct35 — Thu, 10 Oct 2019 15:42:47 GMT

Trying to set up a few Arlo and IFTTT integrations for the first time, however when I try to connect my account I get a big red banner along the top "Could not connect service." Anybody else having a similar issue or know a fix?

Thanks in advance,

Re: Arlo not connecting to IFTTT

PaulNZ123 — Wed, 09 Oct 2019 22:21:11 GMT

Yes same problem.

All my Arlo IFTTT applets stopped working in the last day or so "Applet failed"

And same message as you when trying to re-connect them.

Am guessing it is a issue for all uses of IFTTT and Arlo

Re: Arlo not connecting to IFTTT

Johnic — Wed, 09 Oct 2019 22:54:05 GMT

Same issue since this morning

Re: Arlo not connecting to IFTTT

alain688 — Wed, 09 Oct 2019 23:05:13 GMT

Same problem here

Re: Arlo not connecting to IFTTT

D4vy — Wed, 09 Oct 2019 23:08:54 GMT

Same here. I have multiple IFTTT applets connected to the Arlo service and all of them stopped working a few hours ago. Says "There was a problem with the Arlo service". I tried to remove Arlo within IFTTT and add again, but none of the devices are shown after I reconnect.

Re: Arlo not connecting to IFTTT

Eric182 — Thu, 10 Oct 2019 00:08:37 GMT

@JamesC

Any word on when there’s going to be a fix with IFTTT integration?

Ifttt integration not working

Eric182 — Thu, 10 Oct 2019 00:10:13 GMT

So apparently the integration with Arlo in IFTTT is not working. Started for me today. Anybody else getting these issues? Unable to arm and disarm with Ifttt actions

Re: Ifttt integration not working

Brently — Thu, 10 Oct 2019 03:10:05 GMT

You're right, the integration is broken. When addition to that, shared clips are not working. This is a very common problem and I'm really tired of it. Will probably send all this stuff back to Costco.

Re: Arlo not connecting to IFTTT

Bryantay — Thu, 10 Oct 2019 03:41:33 GMT

Same problem here. Just got everything working great and now the entire service seems to be broken.

Re: Arlo not connecting to IFTTT

wenklaw0042 — Thu, 10 Oct 2019 07:02:06 GMT

Same here, IFTTT broken!!!

What cheeses me off is Arlo/Netgear don't send out a courtesy email telling users IFTTT isn't working.

I use IFTTT triggers to actually arm and disarm my Arlos, sunset arms the cameras and timed to disarm in the morning and then rearm when I leave the house. I also have IFTTT triggers in place to send me a text on motion, turn on exterior and interior lights..........All broken and I was blissfully unaware until this morning when I took some rubbish out and set the Arlo off as it hadn't disarmed and it didn't turn on lights etc.

At least send a service status down email to users!!!!!!!

Re: Arlo not connecting to IFTTT

DMcCookie — Thu, 10 Oct 2019 21:34:53 GMT

I wish I'd seen this before I disconnected arlo from IFTTT.

So now I'll have to setup all my recipes again - if it ever comes back online.

Hey Arlo / Netgear - how about an update?

Re: Arlo not connecting to IFTTT

YellowRabbit — Thu, 10 Oct 2019 08:09:05 GMT

Same problem... hopefully this is fixed as soon as possible as I heavily rely on my IFTTT recipes to arm/disarm Arlo {sigh}...

Re: Arlo not connecting to IFTTT

jpottaway — Thu, 10 Oct 2019 08:22:54 GMT

Confirm, it’s broken. Was just about to set it up as a replacement for the native apps STILL pathetically buggy geofencing function.

Re: Arlo not connecting to IFTTT

phatjap1 — Thu, 10 Oct 2019 08:28:53 GMT

Totally agree. Geo. Not working, still/again, ifttt not connecting. I'm finding Arlo useless....it simply records activity and without a notification I have no idea anything has happened until I go into the app and check... Too late.

Re: Ifttt integration not working

Rigglybob — Thu, 10 Oct 2019 09:08:28 GMT

Yes same here, IFTTT integration gone "Error Accessing the Service".

Re: Ifttt integration not working

Jayvee — Thu, 10 Oct 2019 09:26:54 GMT

Yes, Arlo IFTTT Service fails since Oct 9, 7:30 PM CEST in both directions.

Arlo IFTTT Service fails since Oct 9, 7:30 PM CEST

Jayvee — Thu, 10 Oct 2019 09:28:54 GMT

Since the given date IFTTT is not able to communicate with Arlo service anymore. Both directions not working.

IFTTT activity log reports unspecific problems with the Arlo service.

For months no severe problems before.

Please fix asap.

Same issue occurred in 2017 and finally could be resolved with an Arlo bugfix:

https://community.arlo.com/t5/Arlo/IFTTT-Arlo-not-working/m-p/1520223#M48946

Re: Arlo not connecting to IFTTT

Ohmyoddbod — Thu, 10 Oct 2019 10:00:07 GMT

Same.
I’m a wheelchair user and there have been several attempts at break ins during the night over the last 5 years. When Arlo works properly it’s great and gives piece of mind. I’ve set up each of the 5 cameras so false alerts are very rare. I use ifttt to trigger a light and a buzzer that will wake me at night as the alert doesn’t.
These are not cheap. For the cost they should be more reliable by now. If anything it seems to be getting less stable over time not more. I think the the suggestion that we should be told of an issue effecting service before we find out for ourselves is brilliant. At least we would be more alert ourselves until it’s resolved.
Come on arlo

Re: Ifttt integration not working

Rigglybob — Thu, 10 Oct 2019 12:01:29 GMT

I spoke with Aileen Cambarijan on Arlo Technical Support who confirmed that they are aware of the issue, but that the engineering team has not yet provided any indication of when it will be fixed. I also asked that they provide some acknowledgement and updates to the community.

Re: Arlo not connecting to IFTTT

the_o — Thu, 10 Oct 2019 13:27:26 GMT

Have same issue as all others.

Did someone get a response from Arlo official support ?