topic Re: Apple TV support in Partner Integrations

Apple TV support

IDW — Thu, 05 Sep 2019 08:38:50 GMT

Im disappointed that Apple TV support has been dropped in the move from Netgear to Arlo IOS apps - does anyone know if this is intended or will be rectified? Thanks

Re: Apple TV support

MORGiON666 — Fri, 06 Sep 2019 20:23:18 GMT

I noticed this too, would greatly appreciate Apple TV support returning.

Re: Apple TV support

Mikem30303 — Mon, 09 Sep 2019 15:49:15 GMT

James C, is the Apple TV app really losing support? This would be a huge setback...

Re: Apple TV app for Arlo

Boead — Mon, 16 Sep 2019 17:55:20 GMT

The AppleTV app is very convenient!
AppleTV 4K is an awesome device and ive tried many of them!
I have a few AppleTVs now. It acts as a Home Hub for my Ecobee Thermostats and other devices related to HomeKit.
The new iOS is going to utilize this AppleHome Hub even more so by letting it process video data and store in iCloud.

I use the AppleTV App and Im Afraid that it too will NOT be working soon 😞
It was a Buying Point when I was shopping, as was HomeKit compatibility and to have it go away now (of all times) will make me rather annoyed.

So Arlo Techs and Admins, PLEASE update US on the AppleTV App and Apple HomeKit Integration expectations for October 2019 and beyond.

Thank you.

Re: Apple TV app for Arlo

cyberjunkyfreak — Fri, 20 Sep 2019 18:12:13 GMT

When will the new Apple TV app be released? I keep getting a message in the old Arlo Apple TV app to download the new Arlo Apple TV app however I can't find it in the App Store.

Re: Apple TV support

adammiarka — Fri, 20 Sep 2019 20:15:14 GMT

Doubt they will add the Apple TV support back. If you have your base station integrated with HomeKit, you can look to HomeCam as a solution. When it loads, it will automatically start to live stream your cameras.

Re: Apple TV support

cyberjunkyfreak — Fri, 20 Sep 2019 21:03:09 GMT

And there's the rub... I've got the Arlo Ultra base that is not yet supported for HomeKit. And now I can no longer view 4K footage on my AppleTV.

What's up Arlo???

Any comment?

Re: Apple TV support

cyberjunkyfreak — Sat, 21 Sep 2019 11:07:53 GMT

They must be coming out with a new Arlo app for AppleTV though As they would have had to program this attached screenshot in the legacy Arlo AppleTV app. I just wish that Arlo would let us know when it will be available to download!

Re: Apple TV support

ShayneS — Thu, 17 Oct 2019 17:54:37 GMT

What features will you be using with the Apple TV functionality?

Re: Apple TV support

Bbennett14 — Thu, 17 Oct 2019 18:00:03 GMT

Honestly, what's there now is fine. Personally, I use the Apple TV app for live viewing. But, I could also see a scenario where accessing recorded or saved content would be needed as well.

Re: Apple TV support

cyberjunkyfreak — Thu, 17 Oct 2019 18:29:50 GMT

I agree what is there now is fine. If I'm watching TV and hear some suspicious noise it'd be nice to view the cameras from the Apple TV. It would also be nice to get alerts on Apple TV, kind of how we get sports alerts on the Apple TV, when motion is detected on a local (not shared) Arlo camera. If we click on the alert, it opens the Arlo TV app and goes to a live feed of that camera.

Re: Apple TV support

IDW — Thu, 17 Oct 2019 23:26:33 GMT

Hi - yes, the legacy Netgear App is pretty good. I watch live and would like library access.
One thing to fix - currently the screen saver is still enabled during play back, please could it be disabled when entering full screen
Thanks

Re: Apple TV support

JessicaP — Wed, 26 Feb 2020 17:10:53 GMT

Thank you for your inquiry on Apple TV support on Arlo App. We’re always working with our partners to extend 3rd party integration into Arlo experience, but Apple TV is not currently a supported device with the Arlo App.

Re: Apple TV support

Bbennett14 — Wed, 26 Feb 2020 17:34:12 GMT

I'm very aware that the Apple TV is not supported. Is that going to change? Is a new/replacement app being developed? This is functionality that I, and by the looks of this thread others, use regularly.

Re: Apple TV support

cyberjunkyfreak — Wed, 26 Feb 2020 18:23:12 GMT

I'm forced to turn off 2FA and use Netgear's legacy Arlo app for Apple TV, until Arlo (hopefully) will release an Apple TV app.

Arlo App on Apple TV

SecurityService — Mon, 04 May 2020 15:22:41 GMT

Hi, am I the only one having problems with using Arlo on Apple TV?

I erased the app, and wanted to download it again, and now I can't finde it?

Apple TV app not streaming anymore

Cabrioakkie — Mon, 04 May 2020 22:17:15 GMT

Since a few days the streaming function in the Apple tv app is not working anymore. I can see screenshot, of the last time that I did login, but there is no live streaming. However, I still can browse through my recordings and so.

I use 2 apple tv's, both do have the same issue. My iPhone App is still working. On my computer I can use FireFox, but not Safari (same problem).

No Live feed in Apple TV app

Thor56 — Thu, 07 May 2020 09:53:21 GMT

Live feed has suddenly stopped working in Apple TV app. Recorded video still works but the app would not start live feed from the cameras. Anyone who have some answers?

Live View not working on Apple TV App

Uriasrod — Thu, 07 May 2020 16:31:34 GMT

For a few days, the Live view feature on the Apple TV app has not been working.

I have done several resets of my Base Station but the issue remains.

This is a very important feature and it is how I monitor my cameras. Please let me know if there is anything that can be done to make it work again.

Please let me know if you need any additional information.

Thanks !

Re: Apple TV support

DrRumack — Sun, 17 May 2020 14:53:53 GMT

Not happy with Arlo withdrawing support for Apple TV. It was a major reason for purchasing my system. Now I have to go through convoluted steps to view a live feed of my cameras. Big step backwards.