https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1719180#M6318 <P>I woudld suggest to contact the <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Support Team</A> to help you further with this. You'll find several ways to contact support through the provided link.</P> <P>&nbsp;</P> Tue, 20 Aug 2019 23:38:32 GMT JessicaP 2019-08-20T23:38:32Z https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1718871#M6290 <P>I'm having problem with my notification thru HomeKit. Sometimes it shows a thumbnail in the notification of the recording and somtimes it dosen't. It's more without than with. Is this a common problem.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="screen.jpg" style="width: 226px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/32337i16FEDEF9EDE3DB51/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="screen.jpg" alt="screen.jpg" /></span></P> Tue, 20 Aug 2019 16:28:03 GMT https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1718871#M6290 NiMo_74 2019-08-20T16:28:03Z https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1718875#M6291 <P>I'm having problem with my notification thru HomeKit. Sometimes it shows a thumbnail in the notification of the recording and somtimes it dosen't. It's more without than with. Is this a common problem.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="screen.jpg" style="width: 226px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/32338iB992E5503460B7C6/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="screen.jpg" alt="screen.jpg" /></span></P> Tue, 20 Aug 2019 16:28:14 GMT https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1718875#M6291 NiMo_74 2019-08-20T16:28:14Z https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1719104#M6311 <P>Hey NiMo_74,</P> <P>&nbsp;</P> <P>Have you tried turning off the notifications from your HomeKit and turning it back on to see if that helps:&nbsp;<A href="https://support.apple.com/en-us/HT208939" target="_blank" rel="noopener">Get notifications for your HomeKit accessories</A></P> Tue, 20 Aug 2019 16:28:22 GMT https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1719104#M6311 JessicaP 2019-08-20T16:28:22Z https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1719140#M6317 I have tried that and I have still the same problem. Tue, 20 Aug 2019 19:29:46 GMT https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1719140#M6317 NiMo_74 2019-08-20T19:29:46Z https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1719180#M6318 <P>I woudld suggest to contact the <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Support Team</A> to help you further with this. You'll find several ways to contact support through the provided link.</P> <P>&nbsp;</P> Tue, 20 Aug 2019 23:38:32 GMT https://community.arlo.com/t5/Partner-Integrations/HomeKit-integration-screenshot-on-notifications-Some-show-pic/m-p/1719180#M6318 JessicaP 2019-08-20T23:38:32Z