topic Partner Integrations are down at the moment in Partner Integrations

Partner Integrations are down at the moment

Mavrrick — Sat, 15 Jun 2019 14:46:26 GMT

It appears that partner integrations are down again with Smartthings and IFTTT seems to be impacted as well.

When I review Live Logging with Smartthings it appears that there is a SSL Handshake issue with the Arlo cloud API's

I see these two errors in the live logging which were not there when everything was goodl

[SM] arloApiPost() - Arlo Response Failed. Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed

java.lang.NullPointerException: Cannot get property 'presignedContentUrl' on null object @line 2332 (copyClipDataFromArloToSt)

Arlo please work with smartthings and IFTTT to find out what is breaking here.

Re: Partner Integrations are down at the moment

cool_snag — Sat, 15 Jun 2019 14:57:30 GMT

Yes. I also couldn't connect to my device on IFTTT. Please resolve ASAP. Thanks.

Re: Partner Integrations are down at the moment

Mavrrick — Sat, 15 Jun 2019 15:49:46 GMT

Looks like it is fixed in Smartthings. I haven't checked IFTTT

Re: Partner Integrations are down at the moment

cool_snag — Sun, 16 Jun 2019 17:10:17 GMT

IFTTT is working now. Thanks Arlo support.