topic Re: Arlo baby-unable to view stream via Google Home in Partner Integrations

Arlo baby-unable to view stream via Google Home

jafab — Mon, 08 Oct 2018 02:44:04 GMT

I have my arlo baby connected to my Google home, but whenever I ask google home to stream arlo baby to my living room it says, "looks like that stream is currently unavailable from the baby monitor. I tried reinstalling, renaming, removing and readding to Google with no luck.

Re: Arlo baby-unable to view stream via Google Home

JessicaP — Mon, 08 Oct 2018 21:17:18 GMT

Hey @jafab,

Do you have any other rooms to stream the Arlo Baby? If you do, try to stream on other rooms to see if anything shows. If you don't, say "Stream (Arlo Baby's Name)" and see if that will show the stream.

Re: Arlo baby-unable to view stream via Google Home

jafab — Mon, 08 Oct 2018 22:11:07 GMT

Still the same response from google home-"Looks like the stream is currently unavailable from the baby monitor" I've also renamed the camera, assisgned different rooms to the camera but I still get the same response.

Re: Arlo baby-unable to view stream via Google Home

JessicaP — Tue, 09 Oct 2018 15:59:33 GMT

Are you able to view the Baby camera through the Arlo app properly?

Re: Arlo baby-unable to view stream via Google Home

jafab — Thu, 11 Oct 2018 02:51:56 GMT

Yes I am.

Re: Arlo baby-unable to view stream via Google Home

JessicaP — Thu, 11 Oct 2018 16:57:43 GMT

Have you tried to unlinking the Arlo Baby from your Google Home and linking it back on? You can read more here: Link/Unlink Devices to a Google Account

Re: Arlo baby-unable to view stream via Google Home

jafab — Fri, 12 Oct 2018 02:06:23 GMT

I've done that multiple times. I've also renamed the camera and assigned it to a different room with the same results.

Re: Arlo baby-unable to view stream via Google Home

JessicaP — Fri, 12 Oct 2018 16:29:04 GMT

What I would suggest is to contact our Arlo Support Team so they can help you further with streaming through Google Home.

Re: Arlo baby-unable to view stream via Google Home

jafab — Tue, 16 Oct 2018 11:24:58 GMT

I was able to get the arlo baby to stream to my chromecast but only after I log in to arlo.Netgear.com on a windows pc.

If i log out and ask GH to stream I'll get the same message that the stream is unavailable.

Re: Arlo baby-unable to view stream via Google Home

lambchops — Thu, 07 Feb 2019 23:26:43 GMT

I was struggling with this as well until I discovered that I had "paused" the stream in the Arlo-app. After pressing play in the Arlo-app, Google Home was able to connect. HOWEVER; there is no stream, just a still picture that doesn't update. In addition, it's a bit "hit and miss" when it comes to the connection and sometimes I get "Not responding".

Also; The fact that they still use Flash for showing video in "My Arlo" in 2019 says a lot!

The whole system just seems very "glitchy" and I'm not very impressed since I bought this based on the fact that it supports Google Home.