topic Re: Alexa keeps adding camera in error in Partner Integrations

Alexa keeps adding camera in error

Ruskin — Sat, 11 Aug 2018 00:38:37 GMT

For the past year my amazon echo show has been connected to my Arlo pro wireless camera. I would ask echo show to show me the driveway and it would. Now I ask and it says which camera...driveway or driveway?. When I go into the Alexa app it shows two Arlo devices both named driveway. For some reason the Alexa shows a second driveway camera. I delete one try again and it works. Until the next day at which time the whole issue repeats itself and a second device shows in my devices in the Alexa app

Re: Alexa keeps adding camera in error

JamesC — Mon, 13 Aug 2018 21:18:56 GMT

Ruskin,

have you tried removing the Arlo skill and starting over? Remove and then add back the Arlo skill and see if you continue experiencing the same behavior.

JamesC

Re: Alexa keeps adding camera in error

Ruskin — Mon, 13 Aug 2018 21:34:11 GMT

More times than I can count

Re: Alexa keeps adding camera in error

JamesC — Tue, 28 Aug 2018 15:33:30 GMT

Ruskin,

The engineering team is currently working to resolve some issues users are experiencing using the Alexa Arlo skill. I will provide an update as soon as I know more.

JamesC