topic Re: Arlo and Samsung Smart things - Mode issue in Partner Integrations

Arlo and Samsung Smart things - Mode issue

pjcfarr — Mon, 06 Aug 2018 14:20:04 GMT

Good Afternoon,

I hope someone can help me. I have been successfully using My Netgear Arlo base station with 4 cameras (3 Arlo and 1 Arlo Pro) for some time with very little issues. However lately, in the mode function on the Arlo app, Arlo has been consistently reseting itself to Disarm. When i change it back to 'Smartthings' mode, it works briefly, however when i turn off the camera's in my spartthings app, Arlo automatically defaults back to "disarm' and does nothing. This has never been an issue up until about 3 weeks ago. I dont belieive i have done anything to have brought this constant change on. If anyone can help it would be greatly appreciated as im getting somewhat frustrated with it.

Re: Arlo and Samsung Smart things - Mode issue

brh — Mon, 06 Aug 2018 16:40:17 GMT

@pjcfarr

The Smartthings Mode has been screwy for quite some time. Don't know if Arlo made the changes or Smartthings. To solve the problem, I leave my modes in Arlo to always Armed and use the Smartthings routines to activate/deactivate my cameras. The Smartthings routines act exactly like the on/off slider switches for each camera, but with the Smartthings routines, you can select several or all cameras to activate/deactivate them. Works so much better than using the Smartthings Mode. Once I used the Arlo connect app to link the cameras to Smartthings, a Smartthings Mode was created. I then deleted it.

A little hard to get your head around the concept, but easy to implement. I now arm/disarm my Smartthings system, ( and Arlo cameras), using routines. Hope that helps,

Brian

Re: Arlo and Samsung Smart things - Mode issue

pjcfarr — Mon, 06 Aug 2018 17:19:35 GMT

Hi Brian,

Thanks for the quick response. I will give it a go and see how it pans out.

Many thanks

Pete