topic Re: Requesting a HomeKit Token Reset in Partner Integrations

Requesting a HomeKit Token Reset

CCSP — Sat, 25 Jul 2026 19:40:13 GMT

Hello, I am getting the "Accessory Already in Another Home" error when trying to pair my Arlo cameras to Apple Home Kit. I have already tried a factory reset, but the token appears stuck on the cloud side.

Could a moderator please push a manual HomeKit token reset request to my base station/hardware?

Base Station: VMB5000r6
Serial Number: A6C10B74A045A

Re: Requesting a HomeKit Token Reset

BrookeN — Mon, 27 Jul 2026 13:27:43 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

Re: Requesting a HomeKit Token Reset

CCSP — Thu, 30 Jul 2026 17:34:59 GMT

Thanks!