topic Re: HomeKit Token Request in Partner Integrations

HomeKit Token Request

gomezm149 — Thu, 12 Feb 2026 02:43:31 GMT

Hello,

Can I kindly get my my HomeKit token reset? I was able to add to HomeKit once and then the cameras never connected. So I removed it using the HomeKit app since the Arlo app kept telling me the hub was unresponsive no matter how many times I rebooted.

Thanks!

Re: HomeKit Token Request

BrookeN — Thu, 12 Feb 2026 14:22:16 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

Re: HomeKit Token Request

gomezm149 — Sun, 15 Mar 2026 21:34:21 GMT

Hello. It did not seem to work. Can you try again please?

Re: HomeKit Token Request

gomezm149 — Sun, 15 Mar 2026 21:49:30 GMT

Nevermind! It looks like it’s finally connecting. Thank you!

Re: HomeKit Token Request

BrookeN — Mon, 16 Mar 2026 14:54:05 GMT

Thank you for the update. Have a great rest of your week.