topic HomeKit token reset needed in Partner Integrations

HomeKit token reset needed

Bohdisatva4 — Wed, 25 Feb 2026 13:22:46 GMT

Can I please get a reset to my system? I need to connect my Arlo pro 2 but cannot see any of the options to set it up. Thanks.

Re: HomeKit token reset needed

BrookeN — Wed, 25 Feb 2026 14:44:20 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

Re: HomeKit token reset needed

Kylen1 — Fri, 27 Feb 2026 05:13:37 GMT

Hey, I've been trying to connect this smarthub to homekit for 3 years now. It doesn’t have a homekit code on the smarthub what can be done?

Re: HomeKit token reset needed

StephenB — Fri, 27 Feb 2026 13:23:26 GMT

@Kylen1 wrote:

Hey, I've been trying to connect this smarthub to homekit for 3 years now. It doesn’t have a homekit code on the smarthub what can be done?

Use the "no code" procedure. If you see "Feed" and "Dashboard" in your app interface, use the instructions here:

https://kb.arlo.com/000063184

If you instead see "Library", use these instructions:

https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-Home

If the instructions don't work, then you might need a token reset. Post back requesting that, and the mods will do that reset for you. Alternatively, Arlo support can it (if you have a subscription).