topic Can't pair with HomeKit, need token reset in Partner Integrations

Can't pair with HomeKit, need token reset

Roger- — Fri, 12 Dec 2025 21:04:32 GMT

This happened a few years ago, now I need one again. Please help?

camera: ABC1000

firmware:

1.14.0.0_124_a58d08a_b7792aa

Re: Can't pair with HomeKit, need token reset

BrookeN — Fri, 12 Dec 2025 21:43:40 GMT

You need a SmartHub or Base Station to use Apple homekit as well as a compatible device. Which the Arlo Baby is not one of those devices.

Re: Can't pair with HomeKit, need token reset

Roger- — Sun, 14 Dec 2025 16:25:53 GMT

Hi,

it has worked well with HomeKit for years until I accidentally unpaired it. I made this mistake a few years ago and it worked after Arlo support reset my token.

Can you help with that please?

Re: Can't pair with HomeKit, need token reset

BrookeN — Mon, 15 Dec 2025 15:08:43 GMT

I cannot reset the token because you need a SmartHub or Base Station to do the token reset. Which you have neither on the account.