topic Re: HomeKit token reset needed in Partner Integrations

HomeKit token reset needed

Djmcp — Wed, 15 Oct 2025 18:34:21 GMT

Please reset the HomeKit token associated with my account. VMB4000. If there are two associated still, you can reset both. Thanks!

Re: HomeKit token reset needed

BrookeN — Wed, 15 Oct 2025 18:46:43 GMT

I did only see the one basestation. I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

Re: HomeKit token reset needed

chromatic — Wed, 22 Oct 2025 18:45:41 GMT

I need a reset as well please.

Thanks

Re: HomeKit token reset needed

chromatic — Mon, 27 Oct 2025 16:23:56 GMT

Thank you for the reset... all works!

Re: HomeKit token reset needed

BrookeN — Mon, 27 Oct 2025 16:53:50 GMT

Awesome, thank you for the update. Have a great rest of your week.