topic Re: HomeKit in Partner Integrations

HomeKit

Ctaffe94 — Mon, 22 Sep 2025 23:58:32 GMT

can’t link my HomeKit to my Arlo base. It’s asking for a HomeKit code, which I don’t have !

Re: HomeKit

BrookeN — Tue, 23 Sep 2025 16:08:32 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

If you see feed:
https://kb.arlo.com/000063184

There is a spot that states to setup without a code, please follow those steps.

Re: HomeKit

Ctaffe94 — Thu, 25 Sep 2025 00:07:22 GMT

I followed the directions and it’s still giving me the same issue

Re: HomeKit

Ctaffe94 — Thu, 25 Sep 2025 00:25:49 GMT

It still won’t add asking for a code

Re: HomeKit

BrookeN — Thu, 25 Sep 2025 14:08:24 GMT

You are more then likely going to have to reset the basestation. Please keep in mind if you reset the basestation, you will need to add the cameras back on. If that is something you want to do let me know as I will need to reset that token again.

Re: HomeKit

Ctaffe94 — Fri, 26 Sep 2025 18:32:54 GMT

Yes

Re: HomeKit

BrookeN — Mon, 29 Sep 2025 13:29:58 GMT

@Ctaffe94 It has been reset.