topic HomeKit Token reset needed for VMB4000 in Partner Integrations

HomeKit Token reset needed for VMB4000

ArloLTUser — Wed, 16 Jul 2025 01:00:20 GMT

Hello,

This is an old issue that has been resolved. Can you please send a token reset for the VMB4000 connected to this account? The HomeKit option is not shown in my Arlo app.
Thanks

Re: HomeKit Token reset needed for VMB4000

ShayneS — Wed, 16 Jul 2025 23:10:23 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: HomeKit Token reset needed for VMB4000

ArloLTUser — Thu, 17 Jul 2025 00:41:28 GMT

Thanks very for resetting my HomeKit token on my base station. The Apple Home app now sees the base station but when I tried to add it, it asked for a code which I don’t have. There is no QR code on my VMB400. The Arlo app still doesn’t see the HomeKit option. Not sure what I missed? Thanks

Re: HomeKit Token reset needed for VMB4000

ArloLTUser — Thu, 17 Jul 2025 03:00:31 GMT

I got it working now. It’s much appreciated.

Re: HomeKit Token reset needed for VMB4000

ShayneS — Thu, 17 Jul 2025 18:51:24 GMT

@ArloLTUser

Thanks for the update, glad to hear.