topic Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit in Partner Integrations

Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

greggt94 — Mon, 24 Mar 2025 20:00:47 GMT

Setup all my cameras about a month ago and just setup the SmartHub so I can add everything to HomeKit. SmartHub connects just fine but when trying to add my cameras it just hangs

Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

ShayneS — Wed, 26 Mar 2025 00:07:39 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

greggt94 — Wed, 26 Mar 2025 19:33:49 GMT

I’m able to add the Base Station but the cameras still don’t show up in the Home App

Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

ShayneS — Wed, 26 Mar 2025 23:30:09 GMT

@greggt94 The devices need to be paired to the Base station for them to populate to HomeKit.

You can find more info here: https://kb.arlo.com/000063184

Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

greggt94 — Thu, 27 Mar 2025 00:53:25 GMT

So basically I should just remove all the cameras and re-add them now that the base station is setup?

Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

StephenB — Thu, 27 Mar 2025 11:17:45 GMT

@greggt94 wrote:

So basically I should just remove all the cameras and re-add them now that the base station is setup?

If you want homekit, that is what you need to do.

Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

ShayneS — Thu, 27 Mar 2025 16:08:22 GMT

@greggt94

The devices are required to be connected to a Smart Hub or Base Station to utilize Homekit. If connected directly to your router/WIFI they will not be available as you are seeing.

Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

Toxiicscorpiio8 — Thu, 27 Mar 2025 20:46:11 GMT

Can I get a reset token as well

Re: Stuck on “Discovering your device. Please wait.” when trying to add cameras to HomeKit

ShayneS — Fri, 28 Mar 2025 00:16:54 GMT

@Toxiicscorpiio8

You sure can, all done. Please reboot your Base Station or Smart Hub and try again.

Thanks