topic Re: Homekit token reset in Partner Integrations

Homekit token reset

Hishamalashgar — Sat, 15 Mar 2025 02:29:16 GMT

Dear All,

kindly reset my device in order to integrate it with homekit.

thank you

Re: Homekit token reset

BrookeN — Mon, 17 Mar 2025 13:59:37 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Homekit token reset

JRoutWest — Tue, 18 Mar 2025 13:17:32 GMT

Please reset the HomeKit Token for Guest House Base Station (VMB500 S/N ) thank you in advance

Re: Homekit token reset

BrookeN — Tue, 18 Mar 2025 13:17:12 GMT

@JRoutWest I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Homekit token reset

JRoutWest — Tue, 18 Mar 2025 14:03:04 GMT

Worked perfectly, thank you