topic Re: SmartHub Token Reset Request VMB5000r4 in Partner Integrations

SmartHub Token Reset Request VMB5000r4

YoshiF — Mon, 24 Feb 2025 23:59:22 GMT

I see from your previous posts that once you send a token reset request, I can re-add my Arlo cameras to Apple Homekit. Can you please send this request to my base station, VMB5000r4?

Cheers!

Re: SmartHub Token Reset Request VMB5000r4

BrookeN — Tue, 25 Feb 2025 16:16:26 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: SmartHub Token Reset Request VMB5000r4

YoshiF — Thu, 27 Feb 2025 16:28:01 GMT

Thanks @BrookeN ! It worked.