topic Changed my Arlow password and now I cannot link with Smartthings. in Partner Integrations https://community.arlo.com/t5/Partner-Integrations/Changed-my-Arlow-password-and-now-I-cannot-link-with-Smartthings/m-p/2434054#M20537 <P>I just changed my password for Arlo. That broke my link to SmartThings. When I try to link to Arlo, I am getting the error "Invalid Factorid (cannot found factor for this user)". Is any solution available?<BR /><BR /></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 04 Jan 2025 22:40:11 GMT dl_foster 2025-01-04T22:40:11Z Changed my Arlow password and now I cannot link with Smartthings. https://community.arlo.com/t5/Partner-Integrations/Changed-my-Arlow-password-and-now-I-cannot-link-with-Smartthings/m-p/2434054#M20537 <P>I just changed my password for Arlo. That broke my link to SmartThings. When I try to link to Arlo, I am getting the error "Invalid Factorid (cannot found factor for this user)". Is any solution available?<BR /><BR /></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 04 Jan 2025 22:40:11 GMT https://community.arlo.com/t5/Partner-Integrations/Changed-my-Arlow-password-and-now-I-cannot-link-with-Smartthings/m-p/2434054#M20537 dl_foster 2025-01-04T22:40:11Z Re: Changed my Arlow password and now I cannot link with Smartthings. https://community.arlo.com/t5/Partner-Integrations/Changed-my-Arlow-password-and-now-I-cannot-link-with-Smartthings/m-p/2434698#M20555 <P>Try removing the Arlo &nbsp;from Smartthings and then re-adding Arlo back onto Smartthings.&nbsp;</P> Tue, 07 Jan 2025 18:49:35 GMT https://community.arlo.com/t5/Partner-Integrations/Changed-my-Arlow-password-and-now-I-cannot-link-with-Smartthings/m-p/2434698#M20555 BrookeN 2025-01-07T18:49:35Z