topic Re: HomeKit token reset needed in Partner Integrations

HomeKit token reset needed

braceta — Sun, 01 Dec 2024 15:47:11 GMT

Hi,

I have to base stations and the second one (first floor) is not connecting to HomeKit anymore. Could you please send a reset token?

Thank you in advance.

Re: HomeKit token reset needed

BrookeN — Mon, 02 Dec 2024 19:58:01 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: HomeKit token reset needed

T_SA — Sat, 07 Dec 2024 22:41:13 GMT

Hi, can you pls send an update token to my base station as well? It's stuck on "discovering devices" for Homekit. Thx

Re: HomeKit token reset needed

BrookeN — Mon, 09 Dec 2024 17:15:50 GMT

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184