topic Apple HomeKit in Partner Integrations

Apple HomeKit

Retired_Member — Fri, 29 Nov 2024 01:32:02 GMT

Hello,

I see there’s a lot of posts regarding the Apple HomeKit not syncing with a base station VMB5000r6 that was part of the Best Buy ultra 2 kit. Is there something you can reset that would help me? I’m definitely on the same network.

kind regards

Re: Apple HomeKit

BrookeN — Mon, 02 Dec 2024 20:47:09 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Apple HomeKit

Retired_Member — Tue, 03 Dec 2024 04:42:55 GMT

It worked! Thank you!!