topic Re: VMB5000 HomeKit token reset in Partner Integrations

VMB5000 HomeKit token reset

JL47 — Sat, 23 Nov 2024 16:47:17 GMT

Hi Arlo team, can you please reset the token on my VMB5000, I am unable to connect to to apple HOME

Many thanks
JL47

Re: VMB5000 HomeKit token reset

JL47 — Sat, 23 Nov 2024 17:04:04 GMT

I am also having the same issue with my VBM4000, can you also reset that token.

Thx

JL47

Re: VMB5000 HomeKit token reset

BrookeN — Mon, 25 Nov 2024 18:29:37 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184