topic Re: Credit Card Fraud in Partner Integrations

Credit Card Fraud

Alexixi — Tue, 12 Nov 2024 03:40:21 GMT

I received a message from my bank on November 12th 00:05 am, saying I have a pending purchase to Arlo Technologies. I did not make this purchase and would like to cancel the fraudulent order before it posts to my account. Can someone please tell me who can help me get this order canceled today before I am charged? I have already canceled the bank card but cannot stop the pending transaction unless I can get Arlo to cancel it.

Re: Credit Card Fraud

StephenB — Tue, 12 Nov 2024 14:41:08 GMT

@Alexixi wrote:

I received a message from my bank on November 12th 00:05 am, saying I have a pending purchase to Arlo Technologies. I did not make this purchase

The mods - @BrookeN , @JamesC , @ShayneS - can create a support ticket on your behalf.

Re: Credit Card Fraud

Alexixi — Tue, 12 Nov 2024 15:19:03 GMT

Thank you. Should I wait for them to reach out to me or I reach out to them?

Re: Credit Card Fraud

StephenB — Tue, 12 Nov 2024 18:44:29 GMT

@Alexixi wrote:

Thank you. Should I wait for them to reach out to me or I reach out to them?

You won't be able to reach support. The mods are tagged, so they should reply here.

Re: Credit Card Fraud

Alexixi — Wed, 13 Nov 2024 05:08:48 GMT

Thank you!

Re: Credit Card Fraud

Alexixi — Wed, 13 Nov 2024 05:12:17 GMT

Thank you! My credit card was billed $48.59 on November 12th 00:05 am. Please help me check the status and cancel it.

Re: Credit Card Fraud

BrookeN — Wed, 13 Nov 2024 20:27:27 GMT

@Alexixi

I have reached out to support regarding the charges you received. They will be reaching out to you as soon as possible. However, I also do suggest that you reach out to your financial institution.

Thank you,

Brooke N.

Re: Credit Card Fraud

ReallyPissed — Wed, 20 Nov 2024 20:48:04 GMT

I also have this same exact issue. 11/19/24 $32.39 is the amount that is pending ARLO TECHNOLOGIES IN

I want to get rid of this before it posts. I don't know your company or care. It seems many people are have this same issue. Please help me cancel this pending transaction. Thank you

Re: Credit Card Fraud

BrookeN — Wed, 20 Nov 2024 21:37:20 GMT

I have reached out to support regarding the charges that were received, support will be reaching out to you as soon as possible. I also suggest reaching out to your financial institution.

Re: Credit Card Fraud

Alexixi — Thu, 21 Nov 2024 05:19:33 GMT

I do not know what is with this company. I have never heard of this company and they just charged me for this amount of money and they cannot even locate the order even thought I have provided them the last four credit card number, the amount charged and the time I received the notification from my bank.

Re: Credit Card Fraud

ReallyPissed — Thu, 21 Nov 2024 06:15:14 GMT

Sounds like i'll be screwed over too. Hopefully When it posts in my bank they will somehow let me dispute it leading to getting my stolen money back. Earlier I was added to a ticket of contact and the person just said tell your bank to stop it at which point I let him know the bank won't address it until it's already posted which is why I contacted these turds ahead of it posting but I'm sure they already know that. I just feel like this company is a front for money laundering or something. This is ridiculous that so many others are having this issue. I want my damn money back!

Re: Credit Card Fraud

StephenB — Thu, 21 Nov 2024 12:58:53 GMT

@Alexixi wrote:

I do not know what is with this company. I have never heard of this company and they just charged me for this amount of money and they cannot even locate the order even thought I have provided them the last four credit card number, the amount charged and the time I received the notification from my bank.

Someone else has your credit card info, and used it to charge Arlo. You should contact your bank, dispute the charge, and ask for a new card.

Re: Credit Card Fraud

Big_Jay88 — Wed, 27 Nov 2024 19:52:54 GMT

I was just charged by Arlo Technologies for the amount of $26.74. Never purchased anything from this company and want this transaction cancelled.

Re: Credit Card Fraud

Zoei — Mon, 02 Dec 2024 18:56:05 GMT

I’m experiencing the same issue. On 11/27/24, a pending transaction of $37.61 appeared for ARLO TECHNOLOGIES IN. I’d like to cancel this transaction before it posts.

Re: Credit Card Fraud

BrookeN — Mon, 02 Dec 2024 19:22:12 GMT

I have reached out to supper regarding the charges you received, support will be reaching out to you as soon as possible. However, I do suggest reaching out to your financial institution, as these charges are generally from a compromised card.