topic Credit Card Fraud in Partner Integrations

Credit Card Fraud

nickileigh2007 — Fri, 01 Nov 2024 15:54:24 GMT

Someone hacked my bank card and I have a pending purchase to Arlo Technologies. I did not make this purchase and would like to cancel the fraudulent order before it posts to my account. I have already canceled the bank card but cannot stop the pending transaction unless I can get Arlo to cancel it. Can someone please tell me who can help me get this order canceled today before I am charged?

Re: Credit Card Fraud

BrookeN — Fri, 01 Nov 2024 19:15:12 GMT

I have reached out to support regarding the charges you seen. Support will be reaching out to you as soon as possible. I do also recommend reaching out to your financial institution.

Re: Credit Card Fraud

nickileigh2007 — Fri, 01 Nov 2024 19:16:21 GMT

Thank you so much!

Re: Credit Card Fraud

BrookeN — Fri, 01 Nov 2024 19:56:49 GMT

You are very welcome.