https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2421959#M20110 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1005145">@JFRabat</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Can you try again with these instructions for adding the device to SmartThings?</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/1132961/How-do-I-integrate-my-Arlo-cameras-into-the-Samsung-SmartThings-app" target="_blank">https://kb.arlo.com/1132961/How-do-I-integrate-my-Arlo-cameras-into-the-Samsung-SmartThings-app</A></P> Wed, 09 Oct 2024 17:01:55 GMT ShayneS 2024-10-09T17:01:55Z https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2421720#M20101 <P>I bought the 3 camera plus solar charger at Costco SPECIFICALLY because it said in the material that the cameras were compatible with SmartThings, but after linking the 2 accounts, the cameras do not show up in my SmartThings app.&nbsp; What gives?</P> Tue, 08 Oct 2024 01:14:19 GMT https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2421720#M20101 JFRabat 2024-10-08T01:14:19Z https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2421722#M20102 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000103092.jpg" style="width: 900px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/431052i2CD0FC8055DB6FE3/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="1000103092.jpg" alt="1000103092.jpg" /></span></P><P> This is what was at the store</P> Tue, 08 Oct 2024 01:15:22 GMT https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2421722#M20102 JFRabat 2024-10-08T01:15:22Z https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2421959#M20110 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1005145">@JFRabat</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Can you try again with these instructions for adding the device to SmartThings?</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/1132961/How-do-I-integrate-my-Arlo-cameras-into-the-Samsung-SmartThings-app" target="_blank">https://kb.arlo.com/1132961/How-do-I-integrate-my-Arlo-cameras-into-the-Samsung-SmartThings-app</A></P> Wed, 09 Oct 2024 17:01:55 GMT https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2421959#M20110 ShayneS 2024-10-09T17:01:55Z https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2422008#M20111 <P>Fixed.&nbsp; I was linking my old account and the canaras and app where on the new account.&nbsp; Duh!</P> Wed, 09 Oct 2024 22:18:55 GMT https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2422008#M20111 JFRabat 2024-10-09T22:18:55Z https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2422140#M20123 <P>Funny, thanks for the update. Let me know if you need any further assistance with anything.&nbsp;</P> Thu, 10 Oct 2024 22:13:55 GMT https://community.arlo.com/t5/Partner-Integrations/Arlo-Pro-S5-2K-not-appearing-in-SmartThings/m-p/2422140#M20123 ShayneS 2024-10-10T22:13:55Z