topic Re: Homekit token reset in Partner Integrations

Homekit token reset

harrisw5 — Thu, 12 Sep 2024 04:38:35 GMT

Could you please send a token reset to my basestation such that I may retry adding my system to homekit. I have a VMB5000r6 with firmware 1.24.1.0.1614. Thanks.

Re: Homekit token reset

BrookeN — Thu, 12 Sep 2024 15:24:24 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Homekit token reset

harrisw5 — Fri, 13 Sep 2024 03:36:41 GMT

that worked. thanks.