topic Can I have a token reset please VMB4500r2 in Partner Integrations

Can I have a token reset please VMB4500r2

Estwing — Sat, 07 Sep 2024 16:39:10 GMT

I’d like to add my base station and doorbell cam to apple HomeKit, it used to work but I had to reset everything and now it doesn’t.

I believe you can send a token to reset the base station, if you could please

Re: Can I have a token reset please VMB4500r2

BrookeN — Mon, 09 Sep 2024 19:28:33 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Can I have a token reset please VMB4500r2

Estwing — Tue, 10 Sep 2024 20:12:59 GMT

Bumping this up in the hope you can help!

Re: Can I have a token reset please VMB4500r2

BrookeN — Tue, 10 Sep 2024 20:17:15 GMT

I had already reset the token are you needing it reset again?

Re: Can I have a token reset please VMB4500r2

Estwing — Tue, 10 Sep 2024 20:19:58 GMT

Apologies for my post above, I missed your post.

That worked a treat, thank you!

Re: Can I have a token reset please VMB4500r2

Marlenekennamo — Sun, 15 Sep 2024 20:32:25 GMT

Need a token reset

Re: Can I have a token reset please VMB4500r2

Marlenekennamo — Sun, 15 Sep 2024 20:32:48 GMT

Yes

Re: Can I have a token reset please VMB4500r2

BrookeN — Mon, 16 Sep 2024 15:25:57 GMT

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184