topic Re: Arlo base cannot connect to HomeKit. Stuck at discovering screen in Partner Integrations

Arlo base cannot connect to HomeKit. Stuck at discovering screen

link0001 — Thu, 01 Aug 2024 01:22:54 GMT

cannot connect to HomeKit, stuck on discovering screen. I think I need a token reset?

Re: Arlo base cannot connect to HomeKit. Stuck at discovering screen

BrookeN — Thu, 01 Aug 2024 14:21:48 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Arlo base cannot connect to HomeKit. Stuck at discovering screen

link0001 — Fri, 02 Aug 2024 03:38:39 GMT

Still isn't working for me. I followed the instructions, but I'm still stuck at the "Discovering your device. Please wait." screen. This used to work a long time ago...

Re: Arlo base cannot connect to HomeKit. Stuck at discovering screen

BrookeN — Wed, 07 Aug 2024 14:39:05 GMT

Try logging out and logging back in and then trying the steps again. If that does not work, you would have to reset the base station and re-add on the cameras.

Re: Arlo base cannot connect to HomeKit. Stuck at discovering screen

link0001 — Sun, 11 Aug 2024 15:55:37 GMT

I tried factory reset by pressing the reset button on the back of the base station. I had to add all my cameras but I still was not able to setup HomeKit. It still hangs on that screen.

Re: Arlo base cannot connect to HomeKit. Stuck at discovering screen

BrookeN — Mon, 12 Aug 2024 17:10:09 GMT

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184