topic Re: Arlo camera stopped to be announce at alexa in Partner Integrations

Arlo camera stopped to be announce at alexa

RGio — Wed, 24 Jul 2024 12:58:50 GMT

None of my cameras are announced anymore by Alexa. I tried to link account again and nothing happened. I tried articles at internet and there is not difference on notifications.

Alexa arlo skill not recognizing set activity zones

duggyhow501 — Thu, 04 Apr 2024 22:28:17 GMT

Hi, is there a way to get the Alexa arlo skill to recognize activity zones so that it won’t announce motion detection so much? Has anyone else got this problem? The activity zones work good for my phone but not Alexa. Just wondering, thanks.

Re: Alexa arlo skill not recognizing set activity zones

BrookeN — Tue, 09 Apr 2024 20:23:21 GMT

Alexa Arlo skill should recognize if the camera has an AZ.. so Alexa will only announce those motion triggers that are within the AZ. IS that what you were meaning?

Re: Alexa arlo skill not recognizing set activity zones

duggyhow501 — Wed, 10 Apr 2024 17:52:56 GMT

Hi, I can’t get Alexa to recognize the activity zones. If someone has been able to do this please let me know. It’s just annoying to hear the Alexa notification over and over about a bush swaying in the wind that I have taken care of in the activity zones. I don’t get a notification on my phone anymore since I set my activity zones. Thanks.

Re: Alexa arlo skill not recognizing set activity zones

BrookeN — Wed, 29 May 2024 14:18:36 GMT

Was you able to get Alexa working with Arlo?

Re: Alexa arlo skill not recognizing set activity zones

duggyhow501 — Thu, 30 May 2024 14:48:32 GMT

Hi, no, I wasn’t. It seems that no one is trying to fix this. Neither Arlo or Amazon. It’s an ongoing issue as I sometimes I have to turn the notification off. It’s a very helpful feature but it needs to recognize the activity zones from the app. I guess it may not be possible. Thanks for asking. Please let me know if someone has fixed this. God bless.

Re: Alexa arlo skill not recognizing set activity zones

BrookeN — Tue, 04 Jun 2024 16:35:28 GMT

We are currently looking into this. I will update the community as soon as I have an update.

Re: Alexa arlo skill not recognizing set activity zones

duggyhow501 — Thu, 06 Jun 2024 15:30:42 GMT

OIC , thanks so much for the update. God bless.

Re: Alexa arlo skill not recognizing set activity zones

BrookeN — Mon, 24 Jun 2024 14:34:13 GMT

Looking into this further this is expected behavior. However, there has been a feature request submitted to the development team.

Some of our Pro 5 2K Cameras not sending motion alerts to Alexa

head_scratcher — Mon, 22 Jul 2024 21:03:26 GMT

We have four cameras. 3 Pro 5 2K cameras and one flood light camera. All cameras had been included in our Alexa skill and they were announcing motion alerts just fine for almost a year. Last week (July 18 or July 19), Alexa stopped announcing motion for two of our Pro 5's and our flood light. The remaining Pro 5 never stopped working on Alexa.

I tried all the troubleshooting I knew to do (tinkering with motion notifications, echo devices, etc.), and then I called Amazon to see if Alexa support could help. They said the Arlo skill does not support Pro 5, but we clearly have one working. And Arlo says Alexa works with all cameras. Anyway, Amazon had me delete all the cameras from the skill, disable the skill, re-add them, try to use a routine, toggle notifications on and off, and on so on. Nothing worked.

I then deleted all of the cameras from Arlo app, took them down and updated the firmware, replaced them and reinstalled them in the Arlo app. The cameras all work and send notifications in the app. But Alexa only announces motion on the one camera.

Is this a skill problem? If so, Arlo is the skill developer, right?

Re: Some of our Pro 5 2K Cameras not sending motion alerts to Alexa

HopperPilot — Wed, 24 Jul 2024 18:56:14 GMT

I am having the same problem with two Arlo cameras.

Re: Arlo camera stopped to be announce at alexa

JellyBrain — Wed, 24 Jul 2024 18:58:07 GMT

I’m having the same problem. Was working fine. Possible related to the crowdstrike update and outages? Happened right about that time. In general the connection between the two has been pretty fussy. I’ve had it stop working before and then start again weeks later all without any changes on my end. Once it stopped when I put an Alexa unit in “do not disturb” mode but then it no longer announced at all after I took it out of that mode. It’d be nice if they could improve the link, like making the Alexa announcements work within the zones you can set up in Arlo.

Re: Arlo camera stopped to be announce at alexa

ShayneS — Wed, 24 Jul 2024 21:29:22 GMT

@RGio What are the models of the cameras affected by this?

Re: Arlo camera stopped to be announce at alexa

bigben89 — Thu, 25 Jul 2024 02:06:28 GMT

I have Pro 3 cameras. They are synced with Alexa routines and they’re not working.

Re: Arlo camera stopped to be announce at alexa

erhanson — Thu, 25 Jul 2024 02:36:32 GMT

Essential Wired Video Doorbell stopped notifications with Alexa skill about a week ago.

Re: Arlo camera stopped to be announce at alexa

BOBROB1919 — Sat, 27 Jul 2024 18:08:32 GMT

Yes i've had the same issues too,no motion alerts from any of my alexa devices. everything else works fine, even viewing live view in the alexa app, hopefully they can resolve it soon.

Re: Arlo camera stopped to be announce at alexa

CMM1028 — Sun, 28 Jul 2024 02:22:35 GMT

I have four Ultra cameras and they all stopped announcing motion about a week ago. Everything else seems to be working fine.

Re: Arlo camera stopped to be announce at alexa

bigben89 — Sun, 28 Jul 2024 02:58:25 GMT

What a bunch of crap…

Re: Alexa arlo skill not recognizing set activity zones

Mickbrenrenn — Sun, 28 Jul 2024 17:26:42 GMT

Today is 7/28. Beginning last week Alexa routines no longer work with activity zones set. If I remove activity zones Alexa routines work fine.
Suddenly happened at my house and at my moms house. Not just my cameras. Been working for years. Not anymore.

Any ideas ? Something clearly chsngef.

Re: Arlo camera stopped to be announce at alexa

JaG74 — Sun, 28 Jul 2024 17:26:49 GMT

Same, all of my cameras have stopped announcements. Relinked account but made no difference, frustrating. Pretty much a worthless skill now.