topic Re: HomeKit Token Reset in Partner Integrations

HomeKit Token Reset

Atlanta1213 — Sat, 04 May 2024 17:36:44 GMT

From reading other posts I believe I need token reset on one of my base stations in order to successfully connect to Apple HomeKit. I have 3 base stations and one just will not join after numerous tries.

Re: HomeKit Token Reset

Atlanta1213 — Sat, 04 May 2024 17:41:17 GMT

Re: HomeKit Token Reset

ShayneS — Mon, 06 May 2024 18:02:22 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: HomeKit Token Reset

Atlanta1213 — Sun, 12 May 2024 04:07:40 GMT

That worked, thanks very much.

Re: HomeKit Token Reset

Edgar3tres — Thu, 23 May 2024 21:17:54 GMT

Hello I need a token reset for my homekit.

Re: HomeKit Token Reset

BrookeN — Thu, 23 May 2024 21:31:54 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.Thank you

Re: HomeKit Token Reset

Edgar3tres — Fri, 24 May 2024 01:06:55 GMT

Still not working!

Re: HomeKit Token Reset

BrookeN — Wed, 29 May 2024 18:06:47 GMT

I do not see any devices under your email address. Is there a different email address you are now using. If so please dm me with that information. You send a dm by clicking on the envelope icon on the top right of the forum page.

Re: HomeKit Token Reset

Toxiicscorpiio8 — Wed, 12 Jun 2024 07:04:20 GMT

Can you send a reset token to my base station please ?

Re: HomeKit Token Reset

BrookeN — Wed, 12 Jun 2024 15:09:38 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit

https://kb.arlo.com/000063184

Re: HomeKit Token Reset

wspitz — Sat, 15 Jun 2024 16:51:01 GMT

I need a token reset so I can reconnect my Arlo to HomeKit at my new home. Thanks.

Hardware VMB4000r3

Serial Number 4R05817EAC8AA

Firmware 1.24.0.1_4436_8938370

Re: HomeKit Token Reset

BrookeN — Mon, 17 Jun 2024 16:58:05 GMT

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: HomeKit Token Reset

Sandy19 — Wed, 03 Jul 2024 19:11:34 GMT

Please need your help to reset my token to add my Arlo camera to HomeKit thank you

#token @ShayneS

Re: HomeKit Token Reset

JamesC — Fri, 05 Jul 2024 18:21:16 GMT

Sandy19,

JamesC

Re: HomeKit Token Reset

tqalexander — Sat, 06 Jul 2024 21:17:42 GMT

I'm also in need of a token reset. Thanks in advance.

Re: HomeKit Token Reset

JamesC — Mon, 08 Jul 2024 17:42:34 GMT

tqalexander,

JamesC

Re: HomeKit Token Reset

tqalexander — Mon, 08 Jul 2024 21:51:50 GMT

Hi James.

I've power-cycled my base station multiple times (I also used to app to restart it, just for fun) and I'm still unable to connect. I'm stuck at Homekit->Setup-> Discovering your device. Please wait. I've been able to get this working in the past and it usually just discovers the device immediately after a token reset, so I'm not sure what's going on here.

Re: HomeKit Token Reset

JamesC — Thu, 11 Jul 2024 18:37:46 GMT

tqalexander,

I've sent another token refresh, try the instructions above again to see if you still experience the same behavior.

JamesC

Re: HomeKit Token Reset

tqalexander — Thu, 11 Jul 2024 22:21:24 GMT

No change. Still stuck on Discovering.

Re: HomeKit Token Reset

Rehnberg — Mon, 15 Jul 2024 09:23:46 GMT

Hello I also need a token reset for my HomeKit