topic Re: VMB4000 Homekit connection in Partner Integrations

VMB4000 Homekit connection

RG123 — Sun, 30 Jun 2024 15:56:15 GMT

I am not able to connect to Apple HomeKit. Not seeing homeKit in the Arlo app. And there is no QR code in base station.

Re: VMB4000 Homekit connection

StephenB — Sun, 30 Jun 2024 17:55:15 GMT

@RG123 wrote:

Not seeing homeKit in the Arlo app.

Do you see "Library" in your app? Or do you see "Dashboard" and "Feed" instead?

Re: VMB4000 Homekit connection

RG123 — Mon, 01 Jul 2024 04:25:46 GMT

I see Library

Re: VMB4000 Homekit connection

StephenB — Mon, 01 Jul 2024 13:38:18 GMT

@RG123 wrote:

I see Library

Are you following the instructions here?

https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-HomeKit

You want the section called "To setup an Arlo device without a setup code"

Re: VMB4000 Homekit connection

RG123 — Mon, 01 Jul 2024 16:18:11 GMT

I am not seeing HomeKit menu (or any such selection ) inside Arlo app. I am selecting settings-devices-my Arlo base station. Model VBM4000r3. Firmware is up to date.

Re: VMB4000 Homekit connection

StephenB — Mon, 01 Jul 2024 16:33:51 GMT

@RG123 wrote:

I am not seeing HomeKit menu (or any such selection ) inside Arlo app. I am selecting settings-devices-my Arlo base station. Model VBM4000r3. Firmware is up to date.

Is Home Data enabled?

Note: Ensure Home Data is enabled on your iOS mobile device.
Open the iOS Settings on your iPhone or iPad and tap Arlo Secure > Home Data.