topic Re: Cost for Business Subscription in Partner Integrations

Cost for Business Subscription

mtutt — Tue, 04 Jun 2024 19:46:32 GMT

Is there anyway to get concrete cost and service information on Arlo Business Plans? I've found nothing to date.

Re: Cost for Business Subscription

jguerdat — Wed, 05 Jun 2024 13:11:19 GMT

If you check the subscription plans offered, where you can see the various offerings and comparison, scroll down to the bottom. I see a Business Plans link there.

Re: Cost for Business Subscription

StephenB — Wed, 05 Jun 2024 17:18:28 GMT

@jguerdat wrote:

If you check the subscription plans offered, where you can see the various offerings and comparison, scroll down to the bottom. I see a Business Plans link there.

Not sure where you are looking, but I am not seeing any pricing when I click on the link at the bottom of this page:

https://kb.arlo.com/000063083/What-Arlo-subscription-plans-and-cloud-recording-options-are-available

It takes me to here:

https://kb.arlo.com/1202808/What-Arlo-business-subscription-plans-are-available

Business plans came up a couple of months ago, and @JamesC 's reply is here

https://community.arlo.com/t5/Arlo/I-cannot-update-my-advanced-business-plan-to-professional-Only/m-p/1946407

After confirming with the subscriptions team, Advanced and Professional business plans are not available in all regions. US and AU users will only have access to Enterprise plans moving forward.

Rather strange that there simply is no information on pricing or availability for any of these plans. Or how to subscribe. It suggests that they aren't offered any more.

Re: Cost for Business Subscription

BrookeN — Wed, 05 Jun 2024 17:56:28 GMT

You need to create an account which is free to do. Once the account is created and you log into My.Arlo.Com, go to the house on the top left and see the option to see subscriptions, under that section there is a business plan spot. It will have more information for you. However, you can use any of the plans for business use. They have just as many features. Are you looking for something specific and I can look into more for you?

Re: Cost for Business Subscription

StephenB — Wed, 05 Jun 2024 18:15:21 GMT

@BrookeN wrote:

You need to create an account which is free to do. Once the account is created and you log into My.Arlo.Com, go to the house on the top left and see the option to see subscriptions, under that section there is a business plan spot.

I am seeing it there (though it still is odd it isn't on the main web page). The link is small and easy to miss.

As @JamesC said in the reply I linked in, the only business plan in the US is the "Enterprise" plan. Current US pricing is $49.99/month for up to 40 cameras with 60 days retention. Smart Notifications are not included, and if you want them for some cameras, then you need to pay an addition $2.99/month for each camera.

There is some information missing. Home plans require one subscription per location (enforced with "Feed"). My guess is that the business plans don't, but it would be good to know that up front.

Re: Cost for Business Subscription

jguerdat — Thu, 06 Jun 2024 13:21:24 GMT

@StephenB wrote:

@jguerdat wrote:

If you check the subscription plans offered, where you can see the various offerings and comparison, scroll down to the bottom. I see a Business Plans link there.

Not sure where you are looking, but I am not seeing any pricing when I click on the link at the bottom of this page:

I didn't look at any FAQs - I used the Android app for subscriptions which works just as the web page does.

Re: Cost for Business Subscription

mtutt — Wed, 19 Jun 2024 22:36:36 GMT

There is no information for business plans anywhere. For now, I will assume that they are not offered.

Re: Cost for Business Subscription

mtutt — Wed, 19 Jun 2024 22:39:13 GMT

I'm assuming it's not available since I never see anything with business pricing. For now I'll stick with a home subscription for my one camera.

Re: Cost for Business Subscription

mtutt — Wed, 19 Jun 2024 22:40:24 GMT

Are you using a personal ARLO account. Mine shows nothing.

Re: Cost for Business Subscription

StephenB — Thu, 20 Jun 2024 11:18:50 GMT

@mtutt wrote:

For now I'll stick with a home subscription for my one camera.

That's your cheapest option anyway, and there wouldn't be any more features available to you in the business plans.