topic Re: Reset token for homekit in Partner Integrations

Reset token for homekit

Toxiicscorpiio8 — Mon, 10 Jun 2024 00:09:20 GMT

I’m having trouble adding my base station to HomeKit I’ve tried everything. Can you send a reset token to my base station please !

Re: Reset token for homekit

BrookeN — Mon, 10 Jun 2024 17:07:03 GMT

When posting please only post once. Multiple resets could have then reset again after you already have it set up. As well as it slows the process of getting a solution.

Re: Reset token for homekit

Toxiicscorpiio8 — Tue, 11 Jun 2024 00:27:04 GMT

Apologies. Are you able to try one more time ?

Re: Reset token for homekit

BrookeN — Tue, 11 Jun 2024 14:34:40 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184