topic Re: VMB4500 Token Reset in Partner Integrations

VMB4500 Token Reset

Ryanchan530 — Mon, 11 Sep 2023 23:13:21 GMT

Hi, please reset my token. I'am unable too add my base to homekit. Thanks.

Re: VMB4500

ShayneS — Thu, 01 Sep 2022 19:07:28 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: VMB4500

SCOOOP — Tue, 07 Feb 2023 21:16:11 GMT

Can you push a reset HomeKit token to mine also

Re: VMB4500

ShayneS — Wed, 08 Feb 2023 19:39:07 GMT

Sure thing @SCOOOP

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: VMB4500

SoFarAway — Fri, 02 Jun 2023 14:37:47 GMT

Trying to reset my VMB4500 base station but it is not discoverable by Homekit.

Can I get the token reset please?

Re: VMB4500

SoFarAway — Fri, 02 Jun 2023 16:15:33 GMT

While waiting, I was able to get Ro from the chat line to reset my token. Thanks anyway

Re: VMB4500

ShayneS — Tue, 06 Jun 2023 17:01:59 GMT

Thanks for the update!

Re: VMB4500

SjAvocado — Tue, 18 Jul 2023 10:10:14 GMT

I have same problem Could you do for me too?

Re: VMB4500

JamesC — Thu, 20 Jul 2023 17:15:54 GMT

SJAvocado,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: VMB4500

Blee123 — Sat, 09 Sep 2023 19:57:21 GMT

I’m Trying to reset my VMB4500 base station but it is not discoverable by Homekit. The virtual chat isn’t being useful

Can I get the token reset please?

Re: VMB4500

Blee123 — Sat, 09 Sep 2023 20:03:19 GMT

I entered the wrong product. My product is VMC4030. Does this request still work or do I need to go to a different form

Re: VMB4500

StephenB — Sat, 09 Sep 2023 22:30:51 GMT

@Blee123 wrote:

I entered the wrong product. My product is VMC4030. Does this request still work or do I need to go to a different form

Actually the token reset is for the base. The mods will get back to you if they have trouble figuring out what to reset.

Re: VMB4500

Blee123 — Sat, 09 Sep 2023 23:01:29 GMT

Ah good point. Thanks. Read the wrong spot. Hopefully they can reset it!

Re: VMB4500 Token Reset

JamesC — Mon, 11 Sep 2023 23:13:54 GMT

Blee123,

JamesC

Re: VMB4500 Token Reset

Blee123 — Tue, 12 Sep 2023 01:40:36 GMT

That worked. Thank you so much!

Re: VMB4500

mikmak — Fri, 17 Nov 2023 09:07:36 GMT

Please, I also need a reset of HomeKit token for my VMB4500.

Kindly

Mikael

Re: VMB4500

BrookeN — Mon, 20 Nov 2023 16:38:58 GMT

Re: VMB4500

mikmak — Tue, 21 Nov 2023 08:44:50 GMT

Brilliant, now it works!

Re: VMB4500

config_yaml — Sat, 20 Jan 2024 20:41:31 GMT

Hi, can I also request a token reset for my base station? Thanks!

Re: VMB4500

BrookeN — Mon, 22 Jan 2024 20:53:59 GMT