topic Re: Video Doorbell : No longer getting Google Notifications in Partner Integrations

Video Doorbell : No longer getting Google Notifications

walpoletim — Fri, 08 Mar 2024 20:20:42 GMT

We have had our Video Doorbell linked to Google Home for a long time.

2 days ago notifications on google home stopped working - They still come through to the iOS app.

I have unlinked and linked, but still no notifications.

Silent mode is NOT enabled and the Doorbell is Armed.

Have any other users experienced this and do you have a fix as we no longer can hear our doorbell!

Re: Video Doorbell : No longer getting Google Notifications

Stekstrom — Sat, 09 Mar 2024 18:34:44 GMT

I have the same issue. I redid everything and it doesn't work.

No longer getting notifications on Google home speakers

Stekstrom — Sat, 09 Mar 2024 20:08:20 GMT

A few days to a week ago. My doorbell stopped sending alert to the google home speakers. I have restarted the doorbell. Reset too. Removed and added it back to google multiple times. And it still doesn't work. Kind of useless now.

Re: Video Doorbell : No longer getting Google Notifications

ShayneS — Mon, 11 Mar 2024 16:20:58 GMT

Hi,

Are we still experiencing this with Google home and the doorbell?

Thanks

Re: Video Doorbell : No longer getting Google Notifications

Stekstrom — Mon, 11 Mar 2024 18:13:27 GMT

It still doesn't work. I even reset and put it on a new account today. Same problem

Re: Video Doorbell : No longer getting Google Notifications

ShayneS — Mon, 11 Mar 2024 18:21:04 GMT

Thank you for the update, I have notified the appropriate team and I'll report back as soon as possible.

Re: No longer getting notifications on Google home speakers

latham — Tue, 12 Mar 2024 06:01:22 GMT

Same issue, same product.

Not getting Arlo doorbell notifications on Google home hub

DeeDee_Ldn — Tue, 12 Mar 2024 10:48:15 GMT

My Arlo doorbell cam has been linked to my google home hub since I set it up but it has suddenly stopped making announcements on the home hub. I've reset everything but still nothing. Announcements work fine on my phone and I can access camera from both devices. Anyone else experienced this and were you able to resolve it? I really DON'T want to spend any more money on a new device or chime.

Re: No longer getting notifications on Google home speakers

JamesS1985 — Tue, 12 Mar 2024 15:01:10 GMT

Wireless doorbell. Same issue.

On the phone with support for 40 minutes after which no result. Uninstalled and reinstalled the arlo and google home apps with no joy.

Re: Video Doorbell : No longer getting Google Notifications

Handryck — Wed, 13 Mar 2024 07:41:06 GMT

Suddenly happened here too, no more notifications. Please, you might look into that as quick as possible because we cannot hear our doorbell.

Re: No longer getting notifications on Google home speakers

shyamsuchak — Wed, 13 Mar 2024 09:57:57 GMT

I am also facing same issue on Arlo wireless doorbell

Re: Not getting Arlo doorbell notifications on Google home hub

shyamsuchak — Wed, 13 Mar 2024 10:05:58 GMT

I am also having same issue

Re: Not getting Arlo doorbell notifications on Google home hub

DeeDee_Ldn — Wed, 13 Mar 2024 10:26:05 GMT

Have you reset too? It suddenly just stopped .. I'm a bit loathed to have to buy another doorbell chime!

Re: Not getting Arlo doorbell notifications on Google home hub

shyamsuchak — Wed, 13 Mar 2024 10:41:26 GMT

Yes I did try to reset it.

Re: Video Doorbell : No longer getting Google Notifications

AhmedAnjum — Thu, 14 Mar 2024 04:43:34 GMT

I am facing the exact same issue. So far I tried the following.

1. Unlink Arlo bell with google and then link it again.

2.Reset google nest and configured it again (Linked the bell)

3. Reset the bell and google nest and configured both again.

4. Reset Nest and bell and connected to a different network.

None of the above has worked for me. Does anyone have a solution this?

Regards,

Ahmed

Re: Video Doorbell : No longer getting Google Notifications

Jimmyjitsu — Thu, 14 Mar 2024 17:27:00 GMT

Same issue here.

Wired doorbell chiming via google home and google smart speakers. The chime no longer works through google. Doorbell is basically useless.

Any updates on why this has happened?

Re: Video Doorbell : No longer getting Google Notifications

ShayneS — Thu, 14 Mar 2024 17:37:37 GMT

@Jimmyjitsu

I will be sure to provide updates as soon as received from the team.

Thanks

Re: Video Doorbell : No longer getting Google Notifications

Qwent — Fri, 15 Mar 2024 15:02:05 GMT

Also having this issue, missed a delivery today because of this issue.

Incredibly poor service to not inform customers about an issue you've known about for a week at this stage.

Re: Video Doorbell : No longer getting Google Notifications

acumbers95 — Fri, 15 Mar 2024 19:14:22 GMT

I'm also having this issue. Has there been any progress?

Re: Video Doorbell : No longer getting Google Notifications

austink — Sat, 16 Mar 2024 22:04:35 GMT

This issue also just started happening to me. Doorbell randomly stopped alerting my google speakers when someone pushes the button. Google Home still connected, can see the cams on my nest hub, but no "Someones at the doorbell" notification anymore. Considering how many people are just suddenly having this same issue I think it's safe to assume either Arlo or Google broke something. Please fix so my doorbell isn't useless.