topic Hub stuck discovering for homekit in Partner Integrations

Hub stuck discovering for homekit

Noisemaker — Sun, 03 Mar 2024 03:57:16 GMT

Vbm5000r4, cannot connect to HomeKit, stuck on discovering screen. I think I need a token reset?

Re: Hub stuck discovering for homekit

JamesC — Tue, 05 Mar 2024 17:35:52 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Hub stuck discovering for homekit

Noisemaker — Sat, 09 Mar 2024 17:20:44 GMT

That did the trick!! Thank you!!!

Re: Hub stuck discovering for homekit

PedroDK — Sat, 09 Mar 2024 18:05:42 GMT

I have the save problem - 3 base stations - can you issue a token reset to these?

Re: Hub stuck discovering for homekit

BrookeN — Mon, 11 Mar 2024 14:50:36 GMT

@PedroDK can you please dm me the email address that is associated with your devices?

Re: Hub stuck discovering for homekit

destefanojohnf — Mon, 01 Apr 2024 02:34:39 GMT

Hi. I'm having similar trouble re-setting up a VM5000 that I recently relocated. Please advise.

Re: Hub stuck discovering for homekit

BrookeN — Mon, 01 Apr 2024 15:03:42 GMT

Re: Hub stuck discovering for homekit

destefanojohnf — Tue, 02 Apr 2024 03:37:57 GMT

Thank you. That fixed it.

Re: Hub stuck discovering for homekit

briansurv — Mon, 22 Apr 2024 01:03:59 GMT

I have the same issue, can you please send a token reset request? Thanks.

Re: Hub stuck discovering for homekit

BrookeN — Mon, 22 Apr 2024 16:19:12 GMT