topic Token RESET Request in Partner Integrations

Token RESET Request

Barabba — Tue, 20 Feb 2024 14:00:58 GMT

Hello,

after changing the HomeKit Home, I cannot reconnect Arlo. Can you send me a token reset please?

Re: Token RESET Request

JamesC — Wed, 21 Feb 2024 19:24:13 GMT

Barabba,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Token RESET Request

Barabba — Thu, 22 Feb 2024 02:14:15 GMT

Thank you very much! Done and it works now!