topic Re: HomeKit code to re add my Arlo base to homekit in Partner Integrations

HomeKit code to re add my Arlo base to homekit

Shananwaters — Tue, 06 Feb 2024 00:44:50 GMT

I removed my home base from my homekit and now I new new homekit code to re add

Re: HomeKit code to re add my Arlo base to homekit

BrookeN — Tue, 06 Feb 2024 16:33:43 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

Re: HomeKit code to re add my Arlo base to homekit

Shananwaters — Tue, 06 Feb 2024 20:44:06 GMT

I got it reset but the camera are showing no response in the homekit app. Any Ideas?

Re: HomeKit code to re add my Arlo base to homekit

BrookeN — Tue, 06 Feb 2024 20:51:53 GMT

I reset it again. Follow the same steps in the link for setting up without a code.

Re: HomeKit code to re add my Arlo base to homekit

EwwYouStink — Sun, 11 Feb 2024 23:15:14 GMT

Hi @BrookeN,

Could you please reset my HomeKit token as well so that I can reconnect my Base Station?

Re: HomeKit code to re add my Arlo base to homekit

rahdave_arlo — Mon, 12 Feb 2024 14:05:44 GMT

Please can you reset my arlo base station homekit token

Re: HomeKit code to re add my Arlo base to homekit

rahdave_arlo — Mon, 12 Feb 2024 14:13:30 GMT

I feel like the Arlo HomeKit token reset should be something built into the app is that something you guys are working on?

Re: HomeKit code to re add my Arlo base to homekit

BrookeN — Mon, 12 Feb 2024 15:36:55 GMT

@rahdave_arlo thank you for that feature suggestion. I will pass it on to the development team.

Re: HomeKit code to re add my Arlo base to homekit

Luguang_W — Wed, 13 Mar 2024 20:52:02 GMT

Hi Brooke,

It seems that I am having the same issue. I just bought my VMB4540 and try to add it to the Apple HomeKit. But I don't have the QR code. Can you help me with this?

Thanks!

Luguang

Re: HomeKit code to re add my Arlo base to homekit

BrookeN — Thu, 14 Mar 2024 14:27:24 GMT

@Luguang_W I sure can! I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

Re: HomeKit code to re add my Arlo base to homekit

brymonster — Thu, 04 Apr 2024 23:04:48 GMT

Hello,

I also need my HomeKit token reset. Please help.

Re: HomeKit code to re add my Arlo base to homekit

BrookeN — Fri, 05 Apr 2024 14:16:37 GMT