topic Re: Trying to pair with homeassistant homekit - need a token reset? in Partner Integrations

Trying to pair with homeassistant homekit - need a token reset?

dopey1620 — Mon, 10 Apr 2023 23:44:56 GMT

I'm trying to pair a vmb4540 base station with home assistant via homekit and it's asking for a home kit pairing code

My device does not have a homekit pairing code anywhere.

I've seen posts on here that I need to request a token reset. How do I go about doing that?

Re: Trying to pair with homeassistant homekit - need a token reset?

JamesC — Tue, 11 Apr 2023 17:41:43 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Trying to pair with homeassistant homekit - need a token reset?

usasurfr — Sun, 17 Sep 2023 03:46:42 GMT

I am also running into the same issue. May I also have a token reset for my device as well?

Re: Trying to pair with homeassistant homekit - need a token reset?

BrookeN — Mon, 18 Sep 2023 17:30:23 GMT

@dopey1620 when attempting to reset the token I do not see any active smarthubs or base stations.

@usasurfr your token has been reset. You will need to reboot the smarthub/base station.

Re: Trying to pair with homeassistant homekit - need a token reset?

Willmklam — Sat, 07 Oct 2023 16:51:50 GMT

Can you please also reset the token for my base station as I understood it is needed to connect my base station to Home Assistant without the pairing code?

Thanks,

Re: Trying to pair with homeassistant homekit - need a token reset?

HumbleHobbit — Thu, 02 Nov 2023 11:29:26 GMT

Hi, can you send a token reset to my base station please.

Re: Trying to pair with homeassistant homekit - need a token reset?

BrookeN — Fri, 03 Nov 2023 15:37:39 GMT

How do I connect my Arlo device to Apple HomeKit?

Re: Trying to pair with homeassistant homekit - need a token reset?

sooparoz — Sat, 09 Dec 2023 07:21:56 GMT

Hello, I also need token reset on my VMB4540.

Re: Trying to pair with homeassistant homekit - need a token reset?

BrookeN — Mon, 11 Dec 2023 17:24:40 GMT

Re: Trying to pair with homeassistant homekit - need a token reset?

TWhite208 — Thu, 04 Jan 2024 01:56:14 GMT

In need of a token reset. I am unable to connect to Apple Home. Smart Hub VMB4540 and Pro 4 Cameras.

Thank you in advance.

Re: Trying to pair with homeassistant homekit - need a token reset?

BrookeN — Thu, 04 Jan 2024 15:45:30 GMT

Re: Trying to pair with homeassistant homekit - need a token reset?

TWhite208 — Thu, 04 Jan 2024 19:53:54 GMT

Followed the directions step by step and still cannot connect. I have the same issue as before. There are no options to move froward from this point.

Re: Trying to pair with homeassistant homekit - need a token reset?

BrookeN — Thu, 04 Jan 2024 20:52:14 GMT

Use the instructions to set up without a code.

Re: Trying to pair with homeassistant homekit - need a token reset?

TWhite208 — Thu, 04 Jan 2024 21:10:20 GMT

As stated in my previous reply, there is no way around the system asking for a code. If there was, we would not be having this conversation.

Re: Trying to pair with homeassistant homekit - need a token reset?

BrookeN — Thu, 04 Jan 2024 22:06:24 GMT

Try deleting the Home app and reinstalling it, then following the steps of setting up without a code.

Re: Trying to pair with homeassistant homekit - need a token reset?

TWhite208 — Fri, 05 Jan 2024 13:36:41 GMT

Deleted Home app, restarted phone, same outcome. No option to setup without a code.

Re: Trying to pair with homeassistant homekit - need a token reset?

TWhite208 — Sat, 06 Jan 2024 00:58:53 GMT

Still no resolution. I would like to be able to use the feature that I just spent hundreds of dollar to be able to use.

Re: Trying to pair with homeassistant homekit - need a token reset?

BrookeN — Mon, 08 Jan 2024 15:54:48 GMT

To setup an Arlo device without a setup code:

Launch the Arlo Secure App on your Apple device.
Tap Settings > My Devices.
Select an Arlo SmartHub or Arlo Base Station.
Tap HomeKit.
Select the Arlo SmartHub or Arlo Base Station you want to add to Apple Home.
If you receive an Uncertified Accessory Error message, visit: When adding my Arlo Base Station to Apple Home, what should I do if I receive an Uncertified Accessory Error message?
Select a Home or tap Add New Home.
If you don’t have a Home set up in the Arlo Secure App, you are directed to create a Home.
Select a Room or tap Add a New Room.
If you don’t have a Room set up in the Arlo Secure App, you are directed to create a Room.
Tap Continue to add devices to HomeKit to add devices or additional Base Stations.
Continue through the setup flows to confirm the name and room placement for each device.
Note: The name that you give each device is used for Siri commands. Choose a unique name that is easy to remember and pronounce.
Confirm the name of the device.
Tap Skip, or rename any other devices as needed.
Tap Finish.
Your devices are ready to use with Apple Home.

Re: Trying to pair with homeassistant homekit - need a token reset?

D0mD0m — Sat, 27 Jan 2024 18:05:03 GMT

Hello, i need a token reset too, i need to add the basestation to home assistant and it ask me for the code. Thanks

Re: Trying to pair with homeassistant homekit - need a token reset?

BrookeN — Mon, 29 Jan 2024 17:30:28 GMT