topic Re: Request: Reset Token in Partner Integrations

Request: Reset Token

vicn77 — Sat, 19 Aug 2023 23:53:16 GMT

What info is needed from me to get my token reset? Trying to integrate my Arlo cameras with HomeKit.

thanks.

ShayneS — Tue, 22 Aug 2023 15:40:12 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

vicn77 — Tue, 22 Aug 2023 16:52:57 GMT

Thanks Shane! Everything is working now.

ShayneS — Tue, 22 Aug 2023 18:37:02 GMT

@vicn77 Awesome, thanks for letting me know.

vicn77 — Sun, 10 Sep 2023 14:38:36 GMT

It seemed to have lost connection again, can someone please reset the token again at their convenience. Thanks.

scrambleG — Mon, 11 Sep 2023 00:24:11 GMT

Yup it looks like I have the same issue. All firmwares and apps up to date, stuck in the same "discovering" screen...

ShayneS — Mon, 11 Sep 2023 19:35:38 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

vicn77 — Sun, 31 Dec 2023 03:10:16 GMT

Thanks @ShayneS ! It was working for a while, but now not working again. Could you please reset my HomeKit token when you get a chance.

ShayneS — Tue, 02 Jan 2024 19:33:31 GMT

I have reset your HomeKit token again, Please reboot your Base Station or Smart Hub and try again.

Thank you

vicn77 — Tue, 02 Jan 2024 20:05:34 GMT

Thanks again @ShayneS, everything is back to normal.

ShayneS — Tue, 02 Jan 2024 22:15:40 GMT

Thanks for the update