topic Re: Unable to add Arlo to HomeKit in Partner Integrations

Unable to add Arlo to HomeKit

Kb75 — Thu, 10 Aug 2023 20:42:56 GMT

I am not able to add my Arlo to Apple HomeKit, can you assist?

Best Kåre

Re: Unable to add Arlo to HomeKit

ShayneS — Fri, 11 Aug 2023 21:59:14 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Unable to add Arlo to HomeKit

Dcljunkmail — Sun, 13 Aug 2023 18:30:32 GMT

Hi can you please reset token for my arlo base station again? I had to delete from homekit and readd and now my basestatiom

cant discover homekit again. Is there a permanent fiz for

this issue other than asking for token resets?
basestation serial is

4R05827YA068E

Re: Unable to add Arlo to HomeKit

JamesC — Tue, 15 Aug 2023 18:45:59 GMT

Dcljunkmail,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Unable to add Arlo to HomeKit

Tshrira — Mon, 23 Oct 2023 19:08:26 GMT

Hi ,

i have the same issue it is not discoverable and can’t be added to homekit, can you reset mu token as well sn 4R057B7JA11BF

thanks

Re: Unable to add Arlo to HomeKit

BrookeN — Tue, 24 Oct 2023 20:54:06 GMT

How do I connect my Arlo camera to Apple HomeKit?

Re: Unable to add Arlo to HomeKit

Tshrira — Wed, 25 Oct 2023 16:49:34 GMT

Hi,

it is still not working , can’t be discovered as a bridge for home kit, can you please reset the token again?

Re: Unable to add Arlo to HomeKit

BrookeN — Wed, 25 Oct 2023 19:13:34 GMT

I have went ahead and reset that token again. Before setting up the HomeKit, uninstall and reinstall the app, reboot the base station and then go ahead and try to set up the HomeKit.