https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931675#M18294 <P>Cameras are working , but why base station offline?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4008.jpeg" style="width: 185px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/39271iC031AB0F3D8E368A/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="IMG_4008.jpeg" alt="IMG_4008.jpeg" /></span></P><P> </P> Wed, 18 Oct 2023 20:44:10 GMT Dinolito 2023-10-18T20:44:10Z https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931675#M18294 <P>Cameras are working , but why base station offline?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4008.jpeg" style="width: 185px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/39271iC031AB0F3D8E368A/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="IMG_4008.jpeg" alt="IMG_4008.jpeg" /></span></P><P> </P> Wed, 18 Oct 2023 20:44:10 GMT https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931675#M18294 Dinolito 2023-10-18T20:44:10Z https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931740#M18295 <P>It would seem to be a display issue. Have you checked the status of the LED(s) on your base or hub? Have you rebooted the phone and/or force closed the app and cleared the app cache? WHat is shown when you use the web client on a computer (my.arlo.com)?</P> Thu, 19 Oct 2023 12:57:00 GMT https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931740#M18295 jguerdat 2023-10-19T12:57:00Z https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931749#M18296 <P>The led on base I blue.&nbsp;<BR />have tried to reset the app and arlohub. Very weird.</P><P>but the cameras are working..&nbsp;</P><P>On my.Arlo I see the cameras online but no base hub <span class="lia-unicode-emoji" title=":face_with_steam_from_nose:">😤</span></P> Thu, 19 Oct 2023 13:23:31 GMT https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931749#M18296 Dinolito 2023-10-19T13:23:31Z https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931837#M18297 <P>Try rebooting your router and hub, in that order.&nbsp;</P> <P>&nbsp;</P> <BLOCKQUOTE><HR />On my.Arlo I see the cameras online but no base hub <span class="lia-unicode-emoji" title=":face_with_steam_from_nose:">😤</span><HR /></BLOCKQUOTE> <P>Do you see Library to view recordings or Feed? If the latter, the Dashboard won't show your hub but Devices will.</P> Fri, 20 Oct 2023 13:30:27 GMT https://community.arlo.com/t5/Partner-Integrations/Why-is-Base-station-offline/m-p/1931837#M18297 jguerdat 2023-10-20T13:30:27Z