topic Re: Need a new HomeKit token in Partner Integrations

Need a new HomeKit token

Thebear1010 — Fri, 22 Sep 2023 14:22:01 GMT

Hi, can’t connect my base station to HomeKit, seem to be stuck at the discovery.

Understand I need a new token, can you please support?

Re: Need a new HomeKit token

BrookeN — Fri, 22 Sep 2023 14:44:54 GMT

@Thebear1010 your token has been reset. You will need to reboot the smarthub/base station.

Re: Need a new HomeKit token

Balboaf — Mon, 16 Oct 2023 17:13:30 GMT

Please send me a new HomeKit Token too, thank you.

Re: Need a new HomeKit token

BrookeN — Tue, 17 Oct 2023 19:19:17 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?