topic Re: Unable to add Arlo Base Station to HomeKit in Partner Integrations

Unable to add Arlo Base Station to HomeKit

2wheeladdict — Mon, 04 Sep 2023 20:46:13 GMT

I am unable to add my base station to HomeKit. I’ve followed several how to guides, but to no avail. It seems I need a token reset.

Hardware: VMB4000r3

SN: 4R036C7XA9839

Re: Unable to add Arlo Base Station to HomeKit

JamesC — Wed, 06 Sep 2023 20:07:39 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Unable to add Arlo Base Station to HomeKit

2wheeladdict — Wed, 13 Sep 2023 10:28:05 GMT

Thank you!

Re: Unable to add Arlo Base Station to HomeKit

Singboo1000 — Wed, 20 Sep 2023 13:42:07 GMT

I have the same issue - would you please be able to issue me a new token also?

Re: Unable to add Arlo Base Station to HomeKit

BrookeN — Wed, 20 Sep 2023 14:30:04 GMT

Your token has been reset. You will need to reboot the smarthub/base station.

Re: Unable to add Arlo Base Station to HomeKit

Decrauz — Sun, 15 Oct 2023 18:47:07 GMT

Hi, it seems I have the same issue. Impossible to connect my base to HomeKit. Is it possible to do something ?
Thanks in advance.

Re: Unable to add Arlo Base Station to HomeKit

BrookeN — Tue, 17 Oct 2023 17:55:03 GMT

How do I connect my Arlo device to Apple HomeKit?