topic Unable to add Arlo base to Homekit in Partner Integrations

Unable to add Arlo base to Homekit

Daveblademan — Sun, 17 Sep 2023 12:27:29 GMT

I had to reset my entire HomeKit environment recently and delete my HomeKit/Arlo connection. I can no longer re-add my Arlo base station to HomeKit (just sits spinning on the ‘Devices Found..’ stage - I’ve seen others refer to a ‘token reset’ being needed ?

Can you help pls ?

Thanks

Re: Unable to add Arlo base to Homekit

ShayneS — Tue, 19 Sep 2023 19:45:06 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Unable to add Arlo base to Homekit

quanm — Tue, 19 Sep 2023 20:16:29 GMT

Hello, I also need a token reset for my Arlo/Homekit pairing, please assist!

Re: Unable to add Arlo base to Homekit

BrookeN — Tue, 19 Sep 2023 21:18:06 GMT

@quanm and @Daveblademan your token has been reset. You will need to reboot the smarthub/base station.

Re: Unable to add Arlo base to Homekit

Daveblademan — Tue, 19 Sep 2023 22:26:32 GMT

You rock Shayne - thanks